Return & Refund Policy

Last Updated: June 2026

At Vrinda Pure Elixirs, we take pride in delivering premium-quality tea products. Due to the consumable nature of our products, we maintain a strict return and refund policy to ensure product safety and quality.

Returns

We do not accept returns on opened or used tea products.

Returns may be accepted only if:

• The product received is damaged, defective, or incorrect.
• The item is unopened and in its original packaging.
• The return request is made within 48 hours of delivery.

Refunds

Refunds will be processed if:

• The product arrives damaged or defective.
• You receive the wrong item.

To request a refund, please email us with:

• Order number
• Clear photos of the product and packaging
• Description of the issue

Approved refunds will be credited to the original payment method within 5-10 business days.

Non-Refundable Items

• Opened tea products
• Products damaged due to misuse
• Orders delivered successfully as described